Privacy Policy

Galeri Keris Sufi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (galerikerissufi.com) and purchase our curated heritage artifacts.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, or when you make a purchase. The personal information we collect may include:

• Contact Data: Name, email address, postal address, shipping address, and phone number, including WhatsApp.
• Financial Data: Payment details necessary to process your orders. We do not store raw credit card numbers on our servers. All payment processing is handled securely by our third-party global payment gateways, such as Stripe and PayPal.

2. How We Use Your Information

We use the information we collect primarily to fulfill and manage your orders, including:

• Processing transactions and sending related information, such as purchase confirmations and invoices.
• Coordinating international and domestic shipping via our trusted couriers, including DHL and FedEx, and generating necessary Certificates of Cultural Authenticity and customs declarations as “Traditional Malay Cultural Artworks.”
• Responding to your inquiries and providing customer support via email or WhatsApp.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share your data with third-party vendors who perform services for us, such as payment processing and logistics/shipping.
• Legal Compliance: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, legal processes, or international customs requirements.

4. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: